Legal

Privacy Policy

This Privacy Policy describes how AlSafaqa collects, uses, stores, and protects personal information in connection with the platform and related services.

AlSafaqa platform workspace

Last updated April 17, 2026

1. Scope

This Privacy Policy applies to personal information collected through AlSafaqa websites, applications, forms, support channels, and related services.

2. Information we collect

We may collect account and profile information, such as name, email address, company, role, and login-related details; communications and inquiry data, including messages submitted through contact or support forms; usage and device information, such as browser type, IP address, approximate location, pages viewed, referring pages, session events, and interaction data; transaction, subscription, or billing-related records where applicable; and technical logs, security events, and operational metadata needed to maintain and protect the platform.

3. How we use information

We may use personal information to provide, operate, maintain, and improve the platform; authenticate users and manage accounts; respond to inquiries, support requests, and platform communications; analyze usage, improve performance, diagnose issues, and protect security; prevent abuse, fraud, unauthorized access, or policy violations; comply with legal obligations and enforce our contractual rights; and send service-related notices and, where permitted, relevant product or business communications.

4. Legal bases

We process personal information where we have a legitimate business purpose, where processing is necessary to provide requested services, where required for compliance with law, where needed to protect rights and security, or where consent has been obtained where required.

5. How information is shared

We may share information with service providers and infrastructure vendors that help us operate the platform; analytics, security, hosting, email, customer-support, or communications providers; professional advisers, auditors, or legal and compliance counterparties where reasonably necessary; and authorities or counterparties where required by law, regulation, court order, or to protect rights, security, or the platform.

We do not sell personal information.

6. Data retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including account administration, legal compliance, dispute resolution, enforcement, security, and legitimate business recordkeeping.

7. Security

We use reasonable technical and organizational measures designed to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

8. International processing

Personal information may be processed in jurisdictions where AlSafaqa or its service providers operate. Where information is transferred across borders, we take reasonable steps to ensure appropriate protections are in place consistent with applicable legal requirements.

9. Your choices and rights

Depending on applicable law, individuals may have rights to request access, correction, deletion, restriction, objection, export, or withdrawal of consent where relevant. We may need to verify identity before processing a request and may retain certain information where legally permitted or required.

10. Cookies and similar technologies

The platform uses cookies and similar technologies for functionality, security, preferences, and analytics. For more detail on how we use cookies and how to manage them, please refer to our Cookie Policy.

11. Children

The platform is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.

12. Data and methodology disclaimer

AlSafaqa is a research, analytics, and intelligence platform. Data presented on the platform may be aggregated, normalized, filtered, modeled, estimated, or derived. Methodologies may evolve over time, and AlSafaqa may remove outliers, improve calculations, revise classifications, refine formulas, and improve processing logic. As a result, outputs may change as data quality, methodology, or platform logic improves.

The platform does not provide legal, valuation, financial, investment, accounting, or professional advice. Users remain responsible for their own decisions, verification, and independent judgment. To the fullest extent permitted by applicable law, AlSafaqa is not liable for losses, damages, missed opportunities, or decisions resulting from reliance on platform content, analytics, or derived outputs. Nothing in this policy limits liability where such limitation is not permitted by law.

13. Changes to this policy

We may update this Privacy Policy from time to time and will post the revised version with an updated effective or last-updated date.

14. Contact

For privacy-related questions or requests, users may contact AlSafaqa through the platform's contact channel or any designated privacy contact published by the company.